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Here are my five top traps that create communication failure:
1. talking to a child before we have eye contact
2. not waiting for silence before speaking
3. responding to distractions and interruptions during a conversation
4. failing to require a response from the child
5. failing to check that the child understands
I will give you a classic example that has happened more than once in my home: I am doing a task in one room, and child A is in another room. Child A calls out to me about a problem. I call the child's name, then immediately start issuing instructions (traps 1 and 2). Child B enters my room and starts talking to me, and I respond (trap 3). I then continue on with my tasks (traps 4 and 5). The result is that 10 minutes later, or whenever I realise I haven't heard from child A for a while, I go to find him or her, and realise that there has been a communication failure.
These are the changes I need to make to the above scenario:
- require child A to come to me before starting a conversation
- ensure that child A has time to finish speaking before I respond
- require child B to be silent while I or child A are talking
- ensure child A understands me, and can repeat my words back to me.

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